Customer Reviews

See What Our Customers Are Saying

Ms Booker is professional, highly motivated, friendly, helpful and knowledgeable!!
Daniela Z
The overall professionalism of all persons I dealt with throughout the process made everything easy for me when asking questions,- the time and care that was taken to make sure I knew and understood what was going on with the process made my journey less stressful and I'm so glad I got to work with each and every one of you which also includes Jacqueline Meek who was exceptional! Yes I would definitely recommend this company to anyone looking to buy!
Yvonne C
Cesar G
Thank you for making the process so easy
Alex V
She was friendly organized professional made everything super easy and most important her rates are awesome
Raul S
communication was great delivered exactly what I was told very friendly the hold process was easy and simple always there to answer any questions I had
Antonina P
I had a great experience working with Jackie Meek during the duration of my refi process. She's full of knowledge, extremely organized, and kept me updated at all times. Excellent customer service skills and always readily available. Highly recommend Jackie.
Angelica V
We were kept informed at all stages of the process. ALL questions were answered in a timely manner and there were no surprises. Staff at GEM made the process very easy, they were courteous, friendly and engaged. Everyone at GEM provided exceptional customer service, It made the process flow and feel properly. Lastly, you guys are fast, efficient and took the time to explain the process, gave options and have a good sense of humor. An excellent experience from an excellent company, A class act.
Gaetano M
Very Professional especially Ms Jacqueline Meek. Guide me along the way till I sign my documents. Easy to talk to. Made my refinance so easy and simple.
Laverni S
Ms. Jacqueline Meek made our home loan refinancing process go smoothly. She’s also very considerate when communicating with us since I work night shift and weekends.
Edmar O
Awesome service!
Gabriel G
Great communication!
Mary A
Just the level of hospitality and the amount of respect we got from working with Jackie she was always there when we need her and made us feel really comfortable in this whole process. We are very happy and appreciate the team from gem team
Dillon C
I received service from Jackie and GEM team is very professional and efficient, I also got a very good rate of my refinance case. I already refer my colleague to Jackie for their service is great.
Yuchun C
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